SG Bank Rates: GXS Cuts, Trust Issues, & Best Savings

Singaporeans are actively navigating the ever-changing landscape of digital banking and high-yield savings accounts. Recent forum discussions reveal a mix of concerns, strategies, and a relentless pursuit of the best interest rates amidst shifting policies.

Key Insights

  • GXS Rate Cuts: GXS Bank is reducing interest rates on its Main Account from 2.38% to 2.08% and Savings Pockets from 2.68% to 2.38%, effective 11 Feb 2025. This has prompted some users to consider other options.
  • Trust Bank Issues: Users are reporting account blocks without clear reasons or resolution. One user, Dirkenberg, experienced their account being blocked after signing up for a new cashback card, despite consistent spending habits. This has led to significant inconvenience and distrust.
  • Maribank & GXS Competition: Maribank offered a 2.5% interest rate, while GXS had a base rate of 2.68%, with a boost pocket option at 3.18% for a 3-month lock-in. These rates, though attractive, are also subject to change.
  • CIMB FastSaver Popularity: CIMB FastSaver continues to be a popular choice with a 3.2% interest rate, with users sharing strategies to maximize bonus interest through standing instructions and salary crediting.
  • T-Bills Remain a Fav: Despite fluctuating rates, T-bills remain a preferred option for some due to their upfront interest payments and a lock-in period of up to 6 months.

Recent Developments

  • GXS Rate Adjustment: GXS announced rate reductions effective 11 Feb 2025, impacting both main and savings pockets. Boost Pocket rates remain at 2.98%.
  • Maybank Service Concerns: Users reported difficulties reaching Maybank’s hotline, with some experiencing instant call drops and long hold times when trying to resolve issues, particularly for fraudulent transactions.
  • RHB Rate Cut: RHB has reduced its fixed deposit rates to 2.58%/2.68%, and the 18-month option is no longer available, prompting users to seek better alternatives.
  • New Promotions: A new GXS promo offers 3.6% p.a. for incremental investments between $2000-$70000, purchased between 16-22 Jan and held from 23 Jan to 20 Feb, with returns by 20 Mar.

Community Experiences

Users shared a range of experiences, from successful rate-chasing strategies to frustrating customer service encounters:

Trust is crap…It’s quite a joke when I tried to “support” them by signing up the cashback card…and the next day, they decided to block my account.

Dirkenberg (11 January 2025)

This GXS is a joke…the APP is telling me it is in use by another customer…The LIVE CHAT ask me not to use recycled numbers and asked me to purchase a NEW NUMBER !!!!

tiertime (07 January 2025)

Many Can put in cannot take out else lose bonus interest

addict951 (01 January 2025)

Why peeps here like to see numbers rather than value. You are losing value with 2.88% interest compared to inflation.

Roundtreex (01 January 2025)

After all, money talks! Any banks want to better attract our attention, please show us simple, no hoops to jump, interest rate that is higher than the current market. That’s a simple theory yet hard to come by.

peppermint7 (05 January 2025)

Some users also shared their success with maximizing interest rates, such as using standing instructions with DBS to trigger CIMB bonus interest.

Practical Takeaways

  • Diversify Savings: Consider diversifying savings across multiple banks and accounts to maximize interest and minimize risks associated with specific bank policies.
  • Read T&Cs Carefully: Always read the terms and conditions of any promotion or account to understand eligibility requirements, lock-in periods, and potential penalties.
  • Monitor Rates Regularly: Interest rates are subject to change, so stay updated on the latest offers and adjust your strategies accordingly.
  • Utilize Standing Instructions: Explore using standing instructions from other banks to trigger bonus interest in accounts like CIMB FastSaver.
  • Contact Banks Directly: When facing issues, it is better to contact bank hotlines or email for clarification, as live chat agents may not always provide correct information.

Singaporeans are encouraged to stay informed, adapt to changes, and prioritize clear, simple terms and conditions when making financial decisions.